Terms and Conditions - Docklands Man with Van
Introduction
Welcome to Docklands Man with Van. By using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before engaging our services.
Booking and Reservations
Booking Process
To secure a booking, customers must provide necessary details including the date, time, and location of the move. Reservations can be made through our online platform or by contacting our customer service team.
Payment Terms
Payments are required at the time of booking to confirm the reservation. We accept various payment methods, including credit cards, debit cards, and online payment systems. All transactions are processed securely to protect your financial information.
Services Provided
Scope of Services
Docklands Man with Van offers a range of moving services, including but not limited to:
- Residential and commercial moves
- Packing and unpacking services
- Furniture assembly and disassembly
- Storage solutions
Each service is tailored to meet the specific needs of our customers, ensuring a smooth and efficient moving experience.
Service Limitations
Our services are subject to availability and may vary based on the location and complexity of the move. We reserve the right to limit services in cases of extreme weather conditions or unforeseen circumstances.
Customer Responsibilities
Packing and Loading
Customers are responsible for properly packing their belongings unless packing services are included. All items must be securely packed to prevent damage during transit. Docklands Man with Van is not liable for any damage caused by inadequate packing.
Access to Property
Customers must ensure that the moving team has clear access to the property. This includes providing any necessary keys, codes, or permissions required to enter the premises. Failure to provide access may result in additional charges or rescheduling of the move.
Liability and Insurance
Docklands Man with Van offers standard insurance coverage for all moves. However, it is recommended that customers obtain additional insurance for high-value items. We are not liable for any loss or damage resulting from circumstances beyond our control, including natural disasters, accidents, or third-party actions.
Cancellation and Refunds
Customers may cancel their booking up to 48 hours before the scheduled move without incurring any fees. Cancellations made within 48 hours of the move may be subject to a cancellation fee. Refunds, if applicable, will be processed within 14 business days.
Privacy Policy
Your privacy is important to us. Docklands Man with Van collects and uses personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except where required by law.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Docklands Man with Van operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to customers via our website or email. Continued use of our services after such amendments constitutes acceptance of the updated terms.
Acceptance of Terms
By engaging the services of Docklands Man with Van, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Thank you for choosing Docklands Man with Van for your moving needs.
